By Diva Health – Your Gateway to Global Medical Solutions  

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F.A.Qs

Frequently asked questions

1. What is Diva Health?

Diva Health is Iraq’s first and only fully digital medical tourism agency, connecting patients with world-class hospitals, certified doctors, and high-tech medical centers across Asia, Europe, and the Middle East.
Whether you’re seeking cosmetic surgery, advanced cancer treatment, or second medical opinions — we guide you safely and professionally through your entire healing journey abroad.

2. What services do you provide?
We offer end-to-end support for patients who want medical treatment abroad, including:
•Free health consultation and treatment assessment
•Communication with international hospitals and doctors
•Second medical opinions from certified specialists
•Medical visa support and invitation letters
•Flight and hotel booking
•Airport pickup and local transfers
•Interpreter and personal assistance during treatment
•Post-treatment follow-up with your doctor abroad
 
Our team is with you from the first consultation until full recovery.
3. Do you provide treatment inside Iraq?

No. Diva Health does not offer any medical services inside Iraq.
Our mission is to help patients access safe, modern, and high-quality treatments abroad in hospitals with proven international standards.

4. In which countries do you operate?
We work with top hospitals and clinics in:
•Türkiye
     •     iran
•India
•Germany
•Thailand
•United Arab Emirates (UAE)
•And other countries upon special request
 
These hospitals are JCI-accredited or nationally recognized for their world-class standards.
5. Is the first consultation free?

Yes. Your initial consultation, diagnosis review, and treatment plan are completely free of charge.
We believe in ethical, transparent healthcare — so you only pay for services you approve and receive.

6. Do you charge patients in advance?

Never. Diva Health does not take advance payment from patients — unless the hospital abroad has signed a legal agreement that protects both your rights and ours.
Your financial and medical safety is always our top priority.

7. How are patient rights protected?
We only work with hospitals that have formal agreements with Diva Health.
These contracts legally guarantee:
•Your right to receive the agreed treatment
•Clear pricing with no hidden fees
•Legal protection in case of negligence or delay
We never compromise on safety or transparency.
8. Do you assist with medical visas and travel?
Yes. We handle all arrangements including:
•Invitation letters for medical visas
•Visa application support
•International flight booking
•Hotel reservations near the hospital
•Airport pickup and transportation
•24/7 support during your trip
 
You don’t need to worry about logistics — we manage everything.
9. Can I bring a companion or family member?
Of course. Many of our patients travel with a spouse, parent, or friend.
We can help arrange:
•Joint hotel accommodation
•Visa support for companions
•Interpreter services
•Additional medical consultations if needed
10. How fast can I begin treatment?

In most cases, once your medical documents are reviewed, your treatment can be scheduled within 3 to 7 working days.
Emergency cases may be fast-tracked.

11. Will Diva Health support me after I return?
Yes. Your care doesn’t end after your trip. We offer:
•Follow-up online appointments with your doctor abroad
•Treatment summaries and medical reports
•Ongoing care recommendations
•Support in case of complications
12. Is my medical information kept private?
Yes. We follow strict global data privacy standards.
Your records are only shared with:
•Authorized hospitals and doctors involved in your care
•Official visa and travel entities (with your permission)
13. How do I know the hospital or doctor is reliable?
Every hospital and doctor we work with is:
•Internationally certified or JCI-accredited
•Professionally licensed
•Reviewed by previous Diva Health patients
•Transparent about qualifications, success rates, and costs
 
We provide you with all doctor profiles, hospital documents, and cost breakdowns before you make any decisions.
14. Where is Diva Health located?

Our head office is based in Erbil, Iraq, and we serve patients from all over Iraq and the Middle East.
We are proud to be the first and only digital healthcare agency in Iraq that provides smart access to global medicine through our online platform and trusted hospital network.

15. Do you offer treatment for erectile dysfunction and male health issues?
Yes. Through our exclusive partnership with Estethica Hospital in Turkey, we offer highly advanced treatments for:
•Erectile Dysfunction (ED)
•Penile prosthesis implantation
•PRP (Platelet-Rich Plasma) therapy
•Shockwave therapy (ESWT)
•Testosterone replacement therapy
•Sexual wellness counseling
 
Estethica also provides advanced sexual health and cosmetic gynecology services for women, all performed in a fully certified, modern hospital setting.
16. Do you offer cosmetic or plastic surgery abroad?
Absolutely. We specialize in cosmetic and reconstructive procedures for both men and women, including:
 
Men’s Aesthetic Treatments:
•Hair transplant
•Gynecomastia (male breast reduction)
•Rhinoplasty
•Liposuction
•Body sculpting
•Non-surgical facial rejuvenation
 
Women’s Aesthetic & Cosmetic Gynecology:
•Breast augmentation or reduction
•Tummy tuck (abdominoplasty)
•Liposuction and BBL
•Labiaplasty and vaginal tightening
•Facelift, Botox, fillers, PRP
 
All procedures are carried out by board-certified surgeons in internationally recognized hospitals.
17. Do you treat serious conditions like cancer or organ failure?
Yes. Diva Health proudly collaborates with MediGence Global, and we are the exclusive official representative in Iraq for their network of elite hospitals in India, Europe, and Asia.
Through this partnership, we provide treatment for high-risk and critical medical conditions, including:
 
Complex and Life-Threatening Diseases:
•Oncology (Breast, Lung, Prostate, Colorectal, Cervical, etc.)
•Hematologic cancers (Leukemia, Lymphoma, Multiple Myeloma)
•Organ Transplantation (Kidney, Liver, Heart, Lung, Bone Marrow)
•Severe Burn Injuries
•Cardiothoracic diseases (Heart surgery, Valve repair)
•Neurological disorders (Brain tumors, Epilepsy, Spinal injuries)
•Orthopedic trauma and limb reconstruction
•Pediatric critical care and rare disorders
 
We ensure complete case management — from document preparation and referrals to follow-up care.
18. What makes Diva Health truly unique?
• We are Iraq’s first and only digital health agency
•We offer zero-commission, no-advance services
•We collaborate only with licensed, trusted hospitals
•We are the exclusive partner of MediGence Global in Iraq
•We provide modern, transparent, and legal patient protection
•We operate with one clear mission:
 
“Your Health, Our Priority — Beyond Borders.”

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